Privacy Policy

1. Introduction

Bondara ("we", "us", "our") is committed to protecting the personal information of the families and individuals who use our educational services in Bangkok, Thailand. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have regarding your personal information.

Our services are educational in nature and non-clinical. We do not provide professional advice, assessment, or individual therapy of any kind. This policy covers our website at bondaral.world, our enquiry forms, and information gathered during programme bookings and sessions.

For privacy-related questions, please contact us at [email protected].

2. Data We Collect

Information You Provide Directly

• Name and email address (required for enquiries and bookings)
• Phone number (optional, provided at your discretion)
• Message content submitted through our contact form
• Any additional information you share verbally during sessions (not recorded or stored)

Information Collected Automatically

• Website usage data (pages visited, time on page) via analytics tools
• Cookie preferences stored in your browser's localStorage
• Standard server log data (IP address, browser type, access times)

Legal Basis for Processing (PDPA — Thailand)

We process personal data under Thailand's Personal Data Protection Act B.E. 2562 (PDPA). Our legal basis is your consent when completing our contact form, and our legitimate interest in responding to enquiries and administering our programmes.

3. How We Use Your Data

• Responding to your enquiries and arranging programme sessions
• Sending programme information and pre-session materials you have requested
• Sending occasional updates about our programmes (with your prior consent; you may opt out at any time)
• Improving our website through aggregated, anonymised analytics data
• Complying with legal obligations under Thai law

We do not use your personal data for automated decision-making or profiling.

4. Data Sharing

Bondara does not sell personal data. We may share limited information with the following categories of service provider, solely to operate our services:

• Email service providers — for communication with enquirers and programme participants
• Analytics providers (e.g. Google Analytics) — using anonymised, aggregated data only
• Hosting and IT providers — who store our website data under data processing agreements

All third-party providers are required to handle data in compliance with applicable data protection law.

5. Data Retention

• Enquiry and contact form data: retained for 12 months from the date of last contact
• Programme booking information: retained for 24 months after the programme concludes
• Analytics data: aggregated and anonymised after 26 months (Google Analytics default)

You may request earlier deletion at any time (see Section 7).

6. Cookies

Our website uses cookies to remember your cookie preferences and to understand how visitors use the site. Essential cookies are required for the site to function. Optional analytics and preference cookies can be managed via our Cookie Policy page. See our Cookie Policy for full details.

7. Your Rights Under Thai PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention obligations)
• Withdraw consent for marketing communications at any time
• Object to processing based on legitimate interest
• Lodge a complaint with Thailand's Personal Data Protection Committee

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our website and contact forms are intended for adults aged 18 and over. If a family includes children participating in a session, their attendance is managed by the adult who books the programme. We do not directly collect personal data from children via our website.

9. Third-Party Links

Our website may contain links to external resources or platforms. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

10. Data Security

We use standard technical measures to protect your personal information, including HTTPS encryption on our website and restricted access to stored data. While no system is fully secure, we take reasonable precautions to minimise risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated. Continued use of our website after an update constitutes acceptance of the revised policy.

12. Contact Us

Data controller: Bondara
Address: 156 Ekkamai Road, Watthana, Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 81 460 7293